How To Write a Business Plan for NDIS Audit?


Becoming a registered NDIS provider is a daunting process and without proper guidance from an advisor in the disability sector, can mean certain failure. Whether you are becoming a registered NDIS provider for the first time or resitting your audit as a registered NDIS provider, there are a few key strategies that you require in a business plan to make sure your audit is successful.

There are a number of requirements that is needed you sit a NDIS audit including:

  • Preparing a business plan (important)
  • Preparing policy documents
  • Preparing procedure documents
  • Review of key staff and personnel and their qualifications and skills
  • Interview with participants and their families

These are some key points that need to be ticked off, the most important being the business plan. Without a business plan, you plan to fail, but in the NDIS audit process you are guaranteed to fail. A business plan is a comprehensive document that explains your business from start to finish and will provide an insight into your capability as a business owner and service provider.

What sections are required in a business plan?

When writing a business plan for you NDIS audit there are several sections your need to consider.

See contents page below:

  • Executive Summary
  • Business Overview (includes services, vision, mission, and core values)
  • Management & Experience (includes owners’ and currents staff’s experience and skills and future staff required)
  • Demand Map (current demands for NDIS in your suburb and surrounding suburbs)
  • Market Report – NDIS in Australia
  • SWOT Analysis, Competitor Comparison, Strategic Goals and Marketing Plan
  • Continuity Plan
  • Risk Management Table, Regulation & Policy, and Insurance

The above is a quick overview of a NDIS business plan and the areas that need to be developed to pass an audit.

What are three key areas auditors make a priority?

When creating a business plan, the three key areas that an Auditor will focus their attention are:

  1. Management & Experience: This is important as it depends on the registration groups that you are applying for. It could mean that you need to hire a support worker for Daily Shared Living, or a qualified nurse who can administer restrictive practice to a high intensity participant.
  2. Goals & Strategies: The auditor is happy with your experience and knowledge of the industry with providing services to a participant, now you must prove that you are also business minded and know how to run a business successfully. You must understand your short-term and long-term goals, the actions that are required to achieve them and the marketing plan that will help promote your business and increase your client base.
  3. Risk Management: This section is paramount. As the NDIS industry is dealing with people, risk management, compliance and policies are key to running a successful business with minimal risks. You should not be worried to write down risks within your business. This proves to the auditor that you are knowledgeable and understand there are risks and the solutions that can be implemented to reduce these risks.

Reach out to one of the team today at Business Plan Writers to help you prepare for your audit and successfully achieve your NDIS registration status.

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